Shipping policy
Orders are processed within 2–5 business days from the date of purchase. You will receive a confirmation email with a tracking number once your order has shipped.
France
Delivery within 3–5 business days after dispatch.
Europe
Delivery within 5–10 business days after dispatch.
Rest of the world
We currently ship to selected countries outside Europe. Delivery times vary between 7–15 business days. Please contact us at contact@notwhatyouexpect.fr for availability.
Shipping costs are calculated at checkout based on destination and order weight.
All orders are shipped from Paris, France.
We are not responsible for delays caused by customs, postal services, or events outside our control. If your order has not arrived within the estimated timeframe, please contact us at contact@notwhatyouexpect.fr.