Frequently asked questions

How long does it burn?

40 to 50 hours, depending on maintenance. Trim the wick, avoid drafts.

Will it stain?

Soy wax is water-soluble. Easy to clean with warm soapy water.

Is it ready to gift?

Yes. The packaging is part of the experience — no extra wrapping needed.

Can I return it?

Unused, unopened items within 14 days. Contact: contact@notwhatyouexpect.fr.